Category: Offers and Closes

How to wrap up the sale.

How “Free” Really Works 1

How “Free” Really Works

Colleagues of mine call it the “Krishna Principle.” I’ve also heard it called the “Rule of Reciprocity.” The idea is that, by giving something or offering to give something, you open up the customer to give you something in return. Does it work? All the time. Take these examples from Robert Cialdini’s famous must-read marketing book…

Is Your Product Trapped in “Commodity Hell?” 0

Is Your Product Trapped in “Commodity Hell?”

I shaved this morning thinking about “commodity hell.” That’s when a market for a product is so crowded, every product is virtually the same. Interchangeable with the competition. And the only way to get ahead is to slash prices until the pain of profit loss squeezes either you or those competitors out of the business. This is not a position, generally, you want to fall into. But it happens…

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