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The Simple Secret of… Complexity?

Says Kramer, “It appears that we are, in fact, set up to respond favorable to complexity. Decades of work in experimental psychology have revealed that when people are free to choose between a simple visual image and a more complex one, they gravitate to the complex…” But if that’s true, does the age-old mantra of “Keep It Simple, Stupid” fall apart? Continue Reading

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Read this NOW, or the Puppy Gets It!

Years ago, I think it was National Lampoon sent out a mail campaign trying to get subscribers… or maybe it was renewals… with a picture of a man holding an adorable puppy draped over his left arm. In his right hand, he held what looked like Dirty Harry’s revolver. The headline read (I’m paraphrasing): “Subscribe now or the puppy gets it!” Depending on how you feel about puppies, that qualifies as an “urgency” pitch. Of course, there are other ways to create urgency. Continue Reading

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The Positioning Myth

In the classic marketing book, “Positioning: The Battle for Your Mind,” authors Trout and Ries made it clear. In any marketing challenge, you often get one shot at staking out your territory inside your customer’s cranium… Either you’ll get it right and have loyal customers lined up at your back door, ad infinitum… or you’ll blow it and spend a fortune trying to re-invent their perception of you, possibly for years to come…
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